FAQs
Curious about how our tours roll? You’re in the right spot. From pick-up times to what to pack, we’ve gathered all the good stuff to make your Cheeky Kiwi adventure smooth, fun, and fuss-free. Let’s clear things up so you can get back to dreaming about those epic New Zealand views.
How can we help you?
Cheeky Kiwi Travel offers an award-winning range of fully-guided small group tours in New Zealand, taking you to the top destinations in the North Island and South Island.
Our New Zealand tours are designed to showcase the best of Aotearoa, combining the perfect blend of natural gems, cultural discovery, quirky local secrets and epic adventures. We cater to all interests and ages, ensuring an unforgettable experience for every traveller.
Cheeky Kiwi offers more than 50 tours to New Zealand’s top destinations in the North and South Island, including:
Explore our full range of New Zealand tours.
Cheeky Kiwi runs tours to New Zealand’s top destinations from:
Yes we offer a number of one-way tour options if you do not wish to return to your departure point.
North Island One-Way Tours:
South Island One-Way Tours:
Explore our full range of North Island and South Island tours.
Yes, we offer private New Zealand tours for those who prefer a more customised tour experience. These are subject to availability.
Our private tours are perfect for families or small groups looking to create a personalised tour itinerary with your choice of activities.
Learn more about our private tour options.
Cheeky Kiwi offers fully-guided New Zealand day tours as well as multi-day tours.
Please check the relevant tour page for duration specifics.
Our multi-day tours range from 2-day options like our Bay of Islands Tour & Rotorua/Taupo tour, all bookable directly through our website.
Yes, our New Zealand tours are designed to be inclusive and enjoyable for travellers of all ages. We offer a range of activities to suit different fitness levels and interests, making our New Zealand tours perfect for families, solo travellers and seniors.
Children under the age of 7 must be in a child safety seat, as it is a legal requirement in New Zealand. If you need a safety seat or booster seat these can be added during the booking process.
Please note, some of our tours have a minimum age requirement of 4-years-old. Please check the tour page for specifics.
We have a fleet of modern comfortable minibuses ranging from 7 to 16 seats, equipped out with all the modern conveniences: air conditioning, USB charging ports throughout buses, WiFi (in some buses) and DVD players to help the stories come to life.
Please note, there are no toilets on the bus, however all of our buses make frequent bathroom stops on all tour routes.
Our buses have our Cheeky Kiwi logo on the front and are very easy to spot!
You’ll be part of a small and friendly crew. Our tours run with a maximum of 16 guests. That means more personal attention, more room to stretch out, and a more authentic, easygoing experience. Exactly how we like it.
Not quite, our buses don’t have onboard bathrooms. But don’t worry, we’ve got you! Our guides plan regular comfort stops throughout the journey, and if nature calls unexpectedly, just let us know.
We are a friendly bunch!
All of our drivers have a clean, passenger-endorsed drivers licence, are trained in basic first aid and receive comprehensive training before they hit the road with you – our amazing guests!
Here are just a few recent testimonials about our guides fromTripAdvisor reviews…
“The whole experience was smooth, fun and professional and I just loved how you went out of your way to make this experience special for everyone. Every little detail”
“Friendly guide also very careful driver”
“Our guide and driver was extremely well informed and provided us with many interesting facts during our trip. So well spoken and clear”
“Our tour guide Jeff was absolutely amazing. From this tour, Jeff was very accomodating, kind, entertaining, full of knowledge and made us feel very comfortable which made a great overall experience that we will never forget.”
“Absolute champion”
Yes, entry tickets are included in the tour price. Please see the tour page for specific inclusions for your tour.
Additional activities, such as heli hikes or scenic flights, can be purchased as optional extras.
Breakfast is not included and lunch is only provided on some tours where specified in the tour inclusions.
If you have any special dietary requirements, please specify these when booking or email bookings@cheekykiwitravel.com to let us know in advance.
On all tours, the minibus stops multiple times where you can purchase food or you are welcome to bring your own. There are vegetarian, gluten free and vegan options available.
Our reviews speak for themselves! We are proud to have earned TripAdvisor’s Traveller’s Choice Award for several consecutive years. With over 3,000 5-star reviews, our team is dedicated to providing the best New Zealand tours.
Here’s what sets us apart:
Thoughtfully Crafted Itineraries: Each Cheeky Kiwi tour route is meticulously planned to showcase the best of New Zealand, combining must-see attractions with hidden gems, cultural insights and unique local experiences.
Famously Passionate Guides: Our knowledgeable guides are renowned for their engaging storytelling and fascinating insights into New Zealand’s culture, history and natural wonders.
Small Group Sizes: Our smaller group sizes ensure personalised tour experiences, allowing for more interaction with guides and fellow guests.
Flexibility and Customisation: From fully-guided day trips to multi-day adventures, our tours cater to diverse interests and preferences. We offer customisable options and extra activities to tailor the experience to individual needs.
Safety and Comfort: Your safety and comfort are our top priorities. We adhere to stringent safety standards, maintain well-maintained, custom-designed vehicles and provide transparent communication regarding health and safety measures.
Environmental Responsibility: We are committed to sustainable tourism practices, minimising our environmental footprint while supporting local communities and preserving New Zealand’s natural beauty.
Extra surprises: Surprise stops, wildlife viewings and other little extras truly set our tours apart!
Our standard tour inclusions are:
Cheeky Kiwi Travel proudly holds several certifications that reflect our commitment to quality, safety, inclusivity and sustainability. These include:
Qualmark Gold Certification: This prestigious accreditation is New Zealand tourism’s official quality assurance mark, signifying that we meet the highest standards of excellence in service, environmental sustainability, and social responsibility.
Tripadvisor Traveller’s Choice Award: Awarded for five consecutive years, this recognition is based on consistently high ratings and reviews from our satisfied customers.
Tripadvisor ‘Best of the Best’ Award: As part of the annual Traveller’s Choice Awards, Cheeky Kiwi has also won the ‘Best of the Best’ award in 2022, 2023 and 2024. This is Tripadvisor’s highest recognition and is awarded to the top 1% of global listings.
In 2025, Cheeky Kiwi Travel’s Milford Sound Day Tour & Cruise won the ‘Best of the Best’ Award, ranking No.16 in the world in the ‘Sailing and Day Tours’ category.
Department of Conservation (DOC) Approved Operator: This certification ensures that we operate in a manner that protects and conserves New Zealand’s natural and cultural heritage.
Pridge Pledge: Cheeky Kiwi Travel proudly adheres to the Pride Pledge, ensuring a safe, respectful and inclusive environment for all LGBTQ+ travellers.
COVID Clean Approved: We adhere to strict health and safety protocols to ensure the well-being of our guests and staff, earning the COVID Clean Approved status.
To read more than 3,000 5-star reviews, search for Cheeky Kiwi Travel on Tripadvisor.
Booking a Cheeky Kiwi tour is super easy! You can book directly through our website – simply select your desired NZ tour and follow the booking process. Alternatively, you can contact the Cheeky Kiwi team for assistance.
We accept a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express) and bank transfers.
We require a minimum of 5 people for our tours to operate. If your tour has not reached minimum numbers, we will contact you two days prior and either try and provide you with another option, or offer a full refund.
One way tours are not subject to minumum booking numbers.
This means we are waiting to hear back from one of our partner operators, and will get back to you as soon as possible with a confirmation. Please note we may not be always able to confirm all booking requests, but we do our best to provide an alternative if we are unable to.
If you have booked a Heli Hike or a scenic flight with us in Mt Cook or Milford Sound, we may contact you after you have booked advising the activity is sold out. This is because the booking software is not connected to the flight operator’s system and does not know if the activity is available. If you do not hear from us then you are good to go!
If you have booked through an agent (Viator, KLOOK, GetYourGuide etc), please amend your booking through them as they have your details and will collect and refund payments.
If you have any questions about our tours or need help with your booking, please email bookings@cheekykiwitravel.com or call us on the numbers below and our team will be happy to assist:
New Zealand Phone Number: 0800 CK BOOK (0800 252 665)
International Phone Number: +64 9 390 7380
Changes can be made up to 24 hours in advance of your Tour departure time, and are subject to availability.
If you have booked through an agent (Viator, KLOOK, Getyourguide etc), please amend your booking through them as they have your details and will collect and refund payments.
For day tours, a full refund will be issued for cancellations made a minimum of 24 hours prior to the scheduled departure time.
For tours that include accommodation, a minimum of 72 hours’ notice is required to qualify for a full refund.
For custom or private tours, cancellation terms will be specified and agreed upon at the time of booking
Free Changes: Changes are possible up to 24 hours in advance of your Tour departure time, subject to availability.
If you have booked through another booking agent (Viator, GetYourGuide, KLOOK etc), please cancel your booking through them in order to receive your refund.
If you need to cancel last minute (within 24 hours) or you are late for your pick-up time, no refund will be provided. However, you can contact your travel insurer as they may be able to reimburse you.
(excluding Hobbiton Movie Set Tour, please see below)
For the Hobbiton Movie Set tour departing from Auckland, these are the hotels we pick up from:
TO QUEENSTOWN
TO CHRISTCHURCH
TO MT COOK
Check out our pick-up location list above and choose the closest pickup location to where you are staying. We will meet you outside the entrance.
We do not offer pick-ups from the airport. You can catch a taxi to the nearest pick-up location and our driver can meet you there.
In Auckland, the closest pick-up location we offer to the Auckland Airport is Sebel Manukau.
In Queenstown, the closest pick-up location to the airport is the Frankton Bus Terminal.
In Christchurch, the closet pick-up location to the airport is the central bus interchange on Lichfield Street.
Our drivers can drop you off near to the airport after the tour, where it will be easy for you to taxi the rest of the way.
Yes, we can drop you at any central hotel location. Please check with your driver on the day.
Self-driving is not an option for any of our tours.
Yes, we will set your pick up location to the below locations and notify you.
Auckland: SkyCity Hotel
Christchurch: Bus Interchange (Intercity Stop) Litchfield Street
Queenstown: The Station – Home of Adventure Building
Te Anau: Bus Stop, 94 Te Anau Terrace
Franz Josef: Scenic Hotel
If you want to amend your pick-up location, please contact: bookings@cheekykiwitravel.com
In the very rare event that the weather is so bad we have to cancel due to safety reasons, we will offer a full refund. Please wait for us to contact you and check your emails regularly, and if you do not hear from us then the tour is going ahead as planned.
If your scenic flight or heli hike gets cancelled due to the weather, we will provide a full refund for the fight portion of your tour. Sometimes we do not know if the flight is going ahead until a few minutes beforehand as the weather is very changeable, and your driver will keep you updated.
If you have booked a scenic flight from Milford Sound and it is cancelled, you will be transported back to Queenstown on the minibus.
Yes, you can book either a one-way tour that includes either Hobbiton or Waitomo Caves, with the option of adding Te Puia. You will be dropped off in Rotorua approximately 3pm if you add Te Puia, or approximately 1pm if not.
We do not provide airport pick-ups in Auckland, but you can catch a taxi to our closest pick-up location which is the Sebel Manukau and meet us there.
No, we do not visit Hamilton and are unable to pick-up or drop-off from here.
Breakfast or lunch are not included on tours departing from Auckland, however the bus stops multiple times on all tours where you can purchase food or you are welcome to bring your own. There are vegetarian, gluten free and vegan options available.
Comfortable clothing, sensible footwear, a charging cable for your phone or camera, your e-ticket or booking confirmation number, a small amount of cash for lunch and souvenirs. Also a rain jacket is a handy thing to have with you in New Zealand!
Te Puia features the largest geyser in the Southern Hemisphere, a Kiwi bird enclosure and a cultural art museum. On our Rotorua Highlights tour, you can also choose to see a Cultural Maori Haka performed and enjoy a hangi buffet lunch (these options are not available on any other tours as do not have enough time). This experience is self-guided.
Wai-O-Tapu is considered one of the top 10 most surreal places on earth and features many striking and colourful geothermic pools and vents.
Swimming is not permitted in either of these locations.
Yes, you will need to choose from our Rotorua Highlights package options, each one includes at least two activities. This keeps things simple and ensures you get the full cheeky experience we are known for. No matter which combination you pick, the tour duration stays the same, so you can relax and enjoy your day while we take care of all the details.
Unfortunately our tours are not suitable for cruise ship passengers as we cannot guarantee return times due to factors beyond our control.
Maybe. Sadly due to predation from larger animals the Kiwi bird has become endangered. In an effort to help stabilise the population of kiwis, most of our birds have been moved to predator-free islands. Te Puia in Rotorua has a breeding program where you can visit the Kiwi house. Kiwi birds are nocturnal and like to be kept in a dark enclosure so they can be hard to spot in the shadows.
Yes you can book one-way tours to Mt Cook, Tekapo, Christchurch or Franz Josef. Please note if you wish to stop in Mt Cook, Tekapo or Franz Josef for the night, you will need to book 2 x one-way tours.
We do not provide airport pick-ups, however you can catch a taxi to our closest pick-up location which is the Frankton Bus Terminus and meet us there.
Breakfast is not included on tours, however a picnic lunch is included on the Milford Sound Tour & Cruise and Franz Josef Tour from Queenstown.
On all tours, the bus stops multiple times where you can purchase food or you are welcome to bring your own. There are vegetarian, gluten free and vegan options available.
Mt Cook: Approx 11am
Tekapo: Approx 3.45pm
Christchurch: Approx 8pm
Franz Josef: Approx 7pm
Queenstown (return tour): Approx 7pm
Comfortable clothing, sensible footwear, a charging cable for your phone or camera, your e-ticket or booking confirmation number, a small amount of cash for lunch and souvenirs. Also a rain jacket is a handy thing to have with you in New Zealand!
All equipment is provided for your heli hike and scenic flight, warm clothing and sun protection is also recommended. If the weather is not suitable for flying, you will receive a full refund for this portion of your tour.
The Hooker Valley Hike is a self-guided, 3-hour return easy but spectacular hike. If you prefer a a shorter hike or more time to spend in Mt Cook village, there are plenty of other options also.
Yes you can book one way tours to Mt Cook, Tekapo, Queenstown or Franz Josef. Please note if you wish to stop in Mt Cook, Tekapo or Franz Josef for the night, you will need to book 2 x one-way tours for each day of travel.
If you are travelling to Franz Josef we can pickup from the Sudima Christchurch Airport.
If you are travelling to Mt Cook, Tekapo or Queenstown, you will need to catch a taxi to the central bus interchange on Lichfield Street and meet us there.
Lunch is included on all tours from Christchurch, except on our Christchurch to Tekapo Tour.
There are vegetarian, gluten free and vegan options available. Please specifiy your dietary requirements when booking this tour, or contact bookings@cheekykiwitravel.com to let us know in advance.
Mt Cook: Approx 12pm
Tekapo: Approx 10:30am
Queenstown: Approx 7pm
Franz Josef: Approx 9pm
Christchurch (return tour): Approx 7pm
Comfortable clothing, sensible footwear, a charging cable for your phone or camera, your e-ticket or booking confirmation number, a small amount of cash for lunch and souvenirs. Also a rain jacket is a handy thing to have with you in New Zealand!
All equipment is provided for your heli hike and scenic flight, warm clothing and sun protection is also recommended. If the weather is not suitable for flying, you will receive a full refund for this portion of your tour.
The Hooker Valley Hike is a self-guided, 3-hour return easy but spectacular hike. If you prefer a a shorter hike or more time to spend in Mt Cook village, there are plenty of other options also.
We do not provide breakfast, however a picnic lunch with our Milford Sound cruise tour is included. There are vegetarian, gluten free and vegan options available. Please specifiy your dietary requirements when booking this tour, or contact bookings@cheekykiwitravel.com to let us know.
What should I wear / bring?
Comfortable clothing, sensible footwear, a charging cable for your phone or camera, your e-ticket or booking confirmation number, a small amount of cash for lunch and souvenirs. Also a rain jacket is a handy thing to have with you in New Zealand!
What time will I arrive back to Te Anau?
The bus will return around 5pm.
Comfortable clothing, sensible footwear, a charging cable for your phone or camera, your e-ticket or booking confirmation number, a small amount of cash for lunch and souvenirs. Also a rain jacket is a handy thing to have with you in New Zealand!
The bus will return to Te Anau around 5pm.
Ages 4-14 are eligible for children’s fares.
Children under 4 years old are eligible for infant fares.
Children aged 14 and under cannot travel on Cheeky Kiwi Travel tour services without an accompanying adult aged 18 or over.
Booking a Milford Sound tour and cruise package with Cheeky Kiwi is super easy! You can book directly through our website – simply select your desired Milford Sound tour and follow the booking process. Alternatively, you can contact the Cheeky Kiwi team for assistance.
The Milford Sound cruise included in the Cheeky Kiwi Travel tour typically lasts around 1 hour and 45 minutes. This cruise offers a comprehensive exploration of Milford Sound, allowing passengers to experience the stunning fjord, towering cliffs, waterfalls and local wildlife, including seals and occasionally, dolphins and penguins.
The cruise is part of a full-day tour that includes additional scenic stops and experiences along the route to and from Milford Sound, providing a well-rounded and immersive experience in Fiordland National Park.
We try to be as flexible as possible with changes and can generally accommodate most requests where availability allows.
If you have booked through an agent (Viator, KLOOK, Getyourguide etc), please amend your booking through them as they have your details and will collect and refund payments.
The drive from Queenstown to Milford Sound typically takes about 4 to 5 hours one way, covering approximately 287 kilometres (178 miles).
When you take a tour from Queenstown to Milford Sound with Cheeky Kiwi Travel, the drive can take slightly longer due to additional planned stops at scenic locations and points of interest along the way. This includes stops at destinations like:
These stops are designed to enhance the experience, offering opportunities for sharing local history and cultral insights, photography, short walks and enjoying the natural beauty of Fiordland National Park.
As a result, the overall journey with Cheeky Kiwi Travel might extend to around 5 to 6 hours one way, depending on the pace of the group and the weather conditions. This makes the total tour duration approximately 12 to 13 hours, including the cruise at Milford Sound and the return journey.
If you cancel 24 hours before your tour is due to depart, we will give you a full refund.
If you have booked through another booking agent (Viator, GetYourGuide, KLOOK etc), please cancel your booking through them in order to receive your refund.
If you need to cancel last minute (within 24 hours) or you are late for your pick-up time no refund will be provided. However, you can contact your travel insurer as they may be able to reimburse you.
We accept a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal and bank transfers.
To book the Milford Sound tour package with a return flight to Queenstown, you can book directly via the Milford Sound Bus, Cruise and Tour page.
The drive from Te Anau to Milford Sound typically takes about 2 to 2.5 hours one way, covering a distance of approximately 120 kilometres (75 miles). This route passes through some of New Zealand’s most scenic landscapes, including Fiordland National Park.
When taking a tour with Cheeky Kiwi Travel, the journey can take a bit longer, typically around 2.5 to 3 hours one way. This extended duration is due to planned stops at various points of interest and scenic locations along the route. These stops include:
These stops are designed to enhance the experience, allowing for sharing of local history and cultural insights, photography, exploration and enjoying the natural beauty of the area. The guided tour provides commentary and insights from experienced guides, making the journey more informative and enriching. This makes the total tour duration approximately 9 hours hours, including the cruise at Milford Sound and the return journey.
If you have any questions about our Milford Sound tours or need help with your booking, please email bookings@cheekykiwitravel.com or call us on the numbers below and our team will be happy to assist:
New Zealand Phone Number: 0800 CK BOOK (0800 252 665)
International Phone Number: +64 9 390 7380
Cheeky Kiwi Travel picks up guests on Milford Sound tours from the following Queenstown Hotels:
Yes, we will set your pick-up location to the below locations and notify you.
Queenstown: The Station – Home of Adventure Building
Te Anau: Bus Stop, 94 Te Anau Terrace
If you want to amend your pick-up location for your Milford Sound tour, please contact: bookings@cheekykiwitravel.com
Cheeky Kiwi Travel’s Milford Sound tour has won multiple international awards. The Milford Sound tour from Queenstown was recognised with Tripadvisor’s ‘Best of the Best’ award in 2025, 2024, 2023 and 2022. This is Tripadvisor’s highest accolade and is only awarded to the top 1% of experiences on the platform based on consistent, outstanding reviews and ratings from travellers.
Additionally, Cheeky Kiwi Travel has been awarded the Tripadvisor Travellers’ Choice award for five consecutive year. It also holds the Qualmark Gold Certification, which signifies high standards of service, environmental sustainability and social responsibility in New Zealand tourism.
Cheeky Kiwi Travel picks up guests on Milford Sound tours from the following Te Anau Hotels:
Yes, Cheeky Kiwi tours are designed to be inclusive and enjoyable for travellers of all ages, including solo travellers, families and seniors.
Our Milford Sound tour can accommodate travellers of all ages. Children under the age of 7 must be in a child safety seat, as it is a legal requirement in New Zealand. If you need a safety seat or booster seat these can be added during the booking process.
Yes, we offer private Milford Sound tours for those who prefer a more customised tour experience. These are subject to availability.
Our private tours are perfect for small groups or families looking to create a personalised tour itinerary with your choice of activities.
Learn more about our private tour options.
Check out our pick-up location list above and choose the closest pickup location to where you are staying. We will meet you outside the entrance.
Cheeky Kiwi Travel has Milford Sound tours departing daily from Queenstown and Te Anau.
We do not offer pick-ups from the airport. You can catch a taxi to the nearest pick-up location and our driver can meet you there.
In Queenstown, the closest pick-up location to the airport is the Frankton Bus Terminal.
Our drivers can drop you off near to the airport after the tour, where it will be easy for you to taxi the rest of the way.
The Cheeky Kiwi Travel’s Milford Sound tour includes a fully-guided small group tour, picnic lunch, free snacks and bottled water and a variety of experiences:
Milford Sound Cruise: A boutique cruise with the No.1 ranked Milford Sound Cruise operator, Cruise Milford. Known for its smaller, less crowded boats and personalised tour experience, this is the best way to truly experience Milford Sound.
Fiordland National Park Tour: The tour includes stops at key scenic spots like Lake Te Anau, Eglinton Valley, Mirror Lakes, Hollyford River and the Homer Tunnel.
Wildlife Spotting: Opportunities to see New Zealand fur seals, dolphins, various bird species and other wildlife.
Mitre Peak: Viewing the iconic Mitre Peak, a stunning mountain rising above Milford Sound.
The Chasm and Pop’s View Lookout: Scenic stops with dramatic views and photo opportunities.
Yes, we have room for luggage, There is enough room for one large case and one carry on bag per person on all tours.
Additional luggage will be an additional $40 per item and must be pre arranged with us before the day of your tour
Oversized items including bikes, surfboards and your pet can not be accommodated.
Yes, we can drop you at any central hotel location. Please check with your driver on the day.
Yes, Milford Sound cruise tickets are included in the tour price for all Cheeky Kiwi tours to Milford Sound. If you are interested in Milford Sound package tours with extra activities, Cheeky Kiwi has the following options available:
In the very rare event that the weather is so bad we have to cancel a Milford Sound tour due to safety reasons, we will offer a full refund. Please wait for us to contact you and check your emails regularly, and if you do not hear from us then the tour is going ahead as planned.
If you have the opportunity to visit Milford Sound in rainy weather, you will be pleasantly surprised! There are several benefits to visiting Milford Sound in the rain, including:
A picnic lunch is included on all Milford Sound tours with Cheeky Kiwi Travel.
If you have any special dietary requirements, please specify these when booking or email bookings@cheekykiwitravel.com to let us know in advance.
On all tours, the minibus stops multiple times where you can purchase food or you are welcome to bring your own. There are vegetarian, gluten free and vegan options available.
The tour to Milford Sound from Queenstown with Cheeky Kiwi includes several scenic stops along the journey, including:
The minibus also has regular stops for toilet breaks and opportunities to purchase extra snacks and souvenirs.
We require a minimum of 5 people for our tours to operate. If your tour has not reached minimum numbers, we will contact you a few days prior and either try and provide you with another option, or offer a full refund.
Why does my booking say “Pending”?
This means we are waiting to hear back from one of our partner operators, and will get back to you as soon as possible with a confirmation. Please note we may not be always able to confirm all booking requests, but we do our best to provide an alternative if we are unable to.
Why does my booking say “On hold”?
This means you are on our waiting list and we will contact you if a space opens up.
Are all reservations made through booking agents (Viator, Getyourguide, KLOOK etc) always confirmed?
If you have booked a Heli Hike or a scenic flight with us in Mt Cook or Milford Sound, we may contact you after you have booked advising the activity is sold out. This is because the booking software is not connected to the flight operator’s system and does not know if the activity is available. If you do not hear from us then you are good to go!
The return time to your hotel from a Milford Sound tour with Cheeky Kiwi Travel varies depending on the starting point and specific itinerary. However, for a general idea:
From Queenstown: The tour departs in the morning at 6:30 AM or 7:00 AM and returns around 7:30 PM or 8:00 PM. This makes it roughly a 13-hour day, accounting for the drive, stops along the way, the cruise, and the return journey.
From Te Anau: Departures are at 7:30 AM in the summer, and 9:30 AM in the winter, with a return time of approximately 5:30 PM, making it about a 9-hour day.
These times can vary slightly based on weather conditions and road traffic.
The tour to Milford Sound from Te Anau with Cheeky Kiwi includes several scenic stops, including:
The minibus also has regular stops for toilet breaks and opportunities to purchase extra snacks and souvenirs.
We have a fleet of modern Mercedes-Benz Sprinter Vans with up to 16 seats. All vans are equipped with air conditioning and some also have USB charging ports and WiFi.
Please note, there are no toilets on the bus, however all of our buses make frequent bathroom stops on all tour routes.
Our buses have our Cheeky Kiwi logo on the front and are very easy to spot!
Cheeky Kiwi Travel’s guides contribute significantly to the positive reviews, high ratings and multiple awards that the Milford Sound tours receive.
The guides on the Cheeky Kiwi Milford Sound tours are highly regarded for their passion, knowledge and engaging personalities. Here are some key characteristics and feedback about the guides:
Passionate and Knowledgeable: The guides are well-informed about the local area, history and natural environment. They provide insightful commentary on the landscapes, wildlife and cultural history of the Fiordland region, enhancing the overall experience for guests.
Friendly and Inclusive: They are known for being friendly and approachable, making the tour enjoyable and comfortable for guests. The small-group setting allows for a more personalised experience, where guides can interact with each guest individually. The small-group experience also encourages guests to connect and make new friends from around the world, adding a unique and social dimension to the tour.
Engaging and Entertaining: The guides share local histoy, cultural insights and their love of the area, keeping the journey authentic and engaging.
Safety and Comfort: All of our guides have passenger-endorsed drivers’ liscences, know the local roads and conitions and prioritise the safety and comfort of guests at all times.
Highly Rated: Many reviews praise the guides for their exceptional service with specific mentions of their helpfulness and ability to go the extra mile to make the tour truly unforgettable.
Cheeky Kiwi’s daily small group tours to Milford Sound depart from Queenstown and Te Anau at the following times:
Queenstown to Milford Sound:
Te Anau to Milford Sound :
We offer and pick-up and drop-off service from selected central hotels in Queenstown and Te Ananu. Check our hotel pick-up locations list to find your closest pick-up point.
When preparing for a Milford Sound tour, dressing appropriately and bringing essential items can greatly enhance your experience, regardless of the weather conditions. Here’s what you should consider:
Cheeky Kiwi Travel proudly holds several certifications that reflect our commitment to quality, safety, inclusivity and sustainability. These include:
Qualmark Gold Certification: This prestigious accreditation is New Zealand tourism’s official quality assurance mark, signifying that we meet the highest standards of excellence in service, environmental sustainability, and social responsibility.
Tripadvisor Traveller’s Choice Award: Awarded for five consecutive years, this recognition is based on consistently high ratings and reviews from our satisfied customers.
Tripadvisor ‘Best of the Best’ Award: As part of the annual Traveller’s Choice Awards, Cheeky Kiwi has also won the ‘Best of the Best’ award in 2022, 2023 and 2023. This is Tripadvisor’s highest recognition and is awarded to the top 1% of global listings.
In 2025, 2024, 2023 and 2022 Cheeky Kiwi Travel’s Milford Sound Day Tour & Cruise won the ‘Best of the Best’ Award, ranking No.16 in the world in the ‘Sailing and Day Tours’ category.
Department of Conservation (DOC) Approved Operator: This certification ensures that we operate in a manner that protects and conserves New Zealand’s natural and cultural heritage.
Pridge Pledge: Cheeky Kiwi Travel proudly adheres to the Pride Pledge, ensuring a safe, respectful and inclusive environment for all LGBTQ+ travellers.
COVID Clean Approved: We adhere to strict health and safety protocols to ensure the well-being of our guests and staff, earning the COVID Clean Approved status.
You can read recent testimonials from our guests on the Cheeky Kiwi Travel Reviews page.
To read more than 3,000 5-star reviews, search for Cheeky Kiwi Travel on Tripadvisor.
Booking a Hobbiton tour with Cheeky Kiwi is super easy! You can book directly through our website – simply select your desired Hobbiton tour and follow the booking process. Alternatively, you can contact the Cheeky Kiwi team for assistance.
The drive from Queenstown to Milford
The drive from Auckland to Hobbiton typically takes around 2 to 2.5 hours, covering approximately 165 kilometres (102 miles).
Cheeky Kiwi Travel offers a fully guided tour from Auckland to Hobbiton, which is longer than a direct journey due to planned stops at scenic locations and points of interest, commentary and comfort breaks.
We try to be as flexible as possible with changes and can generally accommodate most requests where availability allows.
If you have booked through an agent (Viator, KLOOK, Getyourguide etc), please amend your booking through them as they have your details and will collect and refund payments.
For the Hobbiton Movie Set tour specifically, these are the hotels we pick up from:
For the Hobbiton & Rotorua or Hobbiton & Waitomo tours, we offer pick ups from the following Auckland hotels:
Check out our pick-up location list above and choose the closest pickup location to where you are staying. We will meet you outside the entrance.
If you cancel 24 hours before your tour is due to depart, we will give you a full refund.
If you have booked through another booking agent (Viator, GetYourGuide, KLOOK etc), please cancel your booking through them in order to receive your refund.
If you need to cancel last minute (within 24 hours) or you are late for your pick-up time no refund will be provided. However, you can contact your travel insurer as they may be able to reimburse you.
We do not offer pick-ups from the airport. You can catch a taxi to the nearest pick-up location and our driver can meet you there.
In Auckland, the closest pick-up location to the airport is Sebel Manukau.
Our drivers can drop you off near to the airport after the tour, where it will be easy for you to taxi the rest of the way.
We accept a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal and bank transfers.
Yes, we have room for luggage, There is enough room for one large case and one carry on bag per person on all tours.
Additional luggage will be an additional $40 per item and must be pre arranged with us before the day of your tour
Oversized items including bikes, surfboards and your pet can not be accommodated.
If you have any questions about our Hobbiton tours or need help with your booking, please email bookings@cheekykiwitravel.com or call us on the numbers below and our team will be happy to assist:
New Zealand Phone Number: 0800 CK BOOK (0800 252 665)
International Phone Number: +64 9 390 7380
Yes, we can drop you at any central hotel location. Please check with your driver on the day.
Yes, we will set your pick-up location to the below location and notify you.
SkyCity Hotel: 72 Victoria Street West, Auckland CBD, Auckland 1010
If you want to amend your pick-up location for your Hobbiton tour, please contact: bookings@cheekykiwitravel.com
We require a minimum of 5 people for our tours to operate. If your tour has not reached minimum numbers, we will contact you a few days prior and either try and provide you with another option, or offer a full refund.
Why does my booking say “Pending”?
This means we are waiting to hear back from one of our partner operators, and will get back to you as soon as possible with a confirmation. Please note we may not be always able to confirm all booking requests, but we do our best to provide an alternative if we are unable to.
Why does my booking say “On hold”?
This means you are on our waiting list and we will contact you if a space opens up.
Are all reservations made through booking agents (Viator, Getyourguide, KLOOK etc) always confirmed?
If you have booked a Heli Hike or a scenic flight with us in Mt Cook or Milford Sound, we may contact you after you have booked advising the activity is sold out. This is because the booking software is not connected to the flight operator’s system and does not know if the activity is available. If you do not hear from us then you are good to go!
Cheeky Kiwi Travel’s Hobbiton Movie Set Tour tour has won Tripadvisor’s ‘Best of the Best’ award in 2025, 2024 and 2023. This is Tripadvisor’s highest accolade and is only awarded to the top 1% of experiences on the platform based on consistent, outstanding reviews and ratings from travellers.
Additionally, Cheeky Kiwi Travel has been awarded the Tripadvisor Travellers’ Choice award for five consecutive year. It also holds the Qualmark Gold Certification, which signifies high standards of service, environmental sustainability and social responsibility in New Zealand tourism.
The return time to your hotel from a Hobbiton tour with Cheeky Kiwi Travel varies depending on the starting point and specific itinerary. However, for a general idea:
Hobbiton Movie Set Tour: The tour departs at 10:00 AM and returns around 7:00 PM. This makes it roughly a 9-hour day, accounting for the drive, stops along the way, the movie set tour and the return journey.
Hobbiton & Rotorua Tour / Hobbiton & Waitomo Tour: Departures are at 6:00 AM with a return time of approximately 7:00 PM, making it about a 13-hour day.
These times can vary slightly based on weather conditions and road traffic.
Yes, Cheeky Kiwi tours are designed to be inclusive and enjoyable for travellers of all ages, including solo travellers, families and seniors.
Our Milford Sound tour can accommodate travellers of all ages. Children under the age of 7 must be in a child safety seat, as it is a legal requirement in New Zealand. If you need a safety seat or booster seat these can be added during the booking process.
Yes, we offer private Hobbiton tours for those who prefer a more customised tour experience. These are subject to availability.
Our private tours are perfect for small groups or families looking to create a personalised tour itinerary with your choice of activities.
Learn more about our private tour options.
We have a fleet of modern comfortable Mercedes-Benz Sprinter Vans with up to 16 seats. All vans are equipped with air conditioning and some also have USB charging ports and WiFi.
Please note, there are no toilets on the bus, however all of our buses make frequent bathroom stops on all tour routes.
Our buses have our Cheeky Kiwi logo on the front and are very easy to spot!
Cheeky Kiwi Travel has Hobbiton tours departing daily from Auckland. We provide pick-up and drop-off service to central hotel locations listed on our website.
Cheeky Kiwi Travel’s guides contribute significantly to the positive reviews, high ratings and multiple awards that the Hobbiton tours receive.
The guides on the Cheeky Kiwi Hobbiton tours are highly regarded for their passion, knowledge and engaging personalities. Here are some key characteristics and feedback about the guides:
Passionate and Knowledgeable: The guides are well-informed about the local area, history and natural environment. They provide insightful commentary on the landscapes, wildlife and cultural history of the Waikato region, enhancing the overall experience for guests.
Friendly and Inclusive: They are known for being friendly and approachable, making the tour enjoyable and comfortable for guests. The small-group setting allows for a more personalised experience, where guides can interact with each guest individually. The small-group experience also encourages guests to connect and make new friends from around the world, adding a unique and social dimension to the tour.
Engaging and Entertaining: The guides share local histoy, cultural insights and their love of the area, keeping the journey authentic and engaging.
Safety and Comfort: All of our guides have passenger-endorsed drivers’ liscences, know the local roads and conitions and prioritise the safety and comfort of guests at all times.
Highly Rated: Many reviews praise the guides for their exceptional service with specific mentions of their helpfulness and ability to go the extra mile to make the tour truly unforgettable.
Cheeky Kiwi Travel’s Hobbiton tours include:
Yes, entry tickets are included in the tour price for all Cheeky Kiwi tours. This includes tickets to Hobbiton and other destinations along the journey.
If you are interested in Hobbiton package tours including Waitomo Caves or Rotorua, Cheeky Kiwi has the following options available:
Lunch is not included in the Hobbiton tours, however the minibus stops multiple times where you can purchase food or you are welcome to bring your own. There are vegetarian, gluten free and vegan options available.
Free snacks and bottled water are provided on all Cheeky Kiwi tours.
Cheeky Kiwi Travel proudly holds several certifications that reflect our commitment to quality, safety, inclusivity and sustainability. These include:
Qualmark Gold Certification: This prestigious accreditation is New Zealand tourism’s official quality assurance mark, signifying that we meet the highest standards of excellence in service, environmental sustainability, and social responsibility.
Tripadvisor Traveller’s Choice Award: Awarded for five consecutive years, this recognition is based on consistently high ratings and reviews from our satisfied customers.
Tripadvisor ‘Best of the Best’ Award: As part of the annual Traveller’s Choice Awards, Cheeky Kiwi has also won the ‘Best of the Best’ award in 2022, 2023 and 2023. This is Tripadvisor’s highest recognition and is awarded to the top 1% of global listings.
In 2025, 2024, 2023 and 2022 Cheeky Kiwi Travel’s Milford Sound Day Tour & Cruise won the ‘Best of the Best’ Award, ranking No.16 in the world in the ‘Sailing and Day Tours’ category.
Department of Conservation (DOC) Approved Operator: This certification ensures that we operate in a manner that protects and conserves New Zealand’s natural and cultural heritage.
Pridge Pledge: Cheeky Kiwi Travel proudly adheres to the Pride Pledge, ensuring a safe, respectful and inclusive environment for all LGBTQ+ travellers.
COVID Clean Approved: We adhere to strict health and safety protocols to ensure the well-being of our guests and staff, earning the COVID Clean Approved status.
Cheeky Kiwi’s daily small group tours to Hobbiton depart from Auckland at the following times:
Hobbiton Movie Set Tour:
Hobbiton & Rotorua Tour Packages:
Hobbiton & Waitomo Tour Packages:
We offer and pick-up and drop-off service from selected central hotels in Auckland. Check our hotel pick-up locations list to find your closest pick-up point.
When preparing for a Hobbiton tour, consider packing the following items:
You can read recent testimonials from our guests on the Cheeky Kiwi Travel Reviews page.
To read more than 3,000 5-star reviews, search for Cheeky Kiwi Travel on Tripadvisor.









